The course will help new starters in the aviation industry to understand the nature of the airport business and its day-to-day challenges.
Airport operations and finance
The key operating components of an airport explained:
- Operations: airside and landside
- Relationships with control authorities
- Service partners
- Revenue mix
- Ownership
Understanding customers and the markets airports serve
Explaining the airport customer chain:
- Airlines
- Tour operators
- Cargo
- Passengers
Understanding the market:
- Airport catchment areas
- Passenger market characteristics
- Intermodal access
- Competition
- Industry trends
External factors: stakeholders, partners, interest groups, regulators
- City partners, inward investment agencies and tourism
- Regulators, planning authorities, environmental agencies
- Trade partner associations
- Interest groups
- The economic impact of airports
Please note that this course is run at your premises on a suitable date.
